Terms of Service

Last updated: May 26, 2026

These Terms of Service (“Terms”) govern access to and use of the website operated by Raysgem International Co., Ltd. (“MIRROH”, “we”, “us”, or “our”) at mirroh.ai and related online services. By accessing or using the website, you agree to these Terms. If you do not agree, do not use the website.

1. Business Use Only

This website is intended for business-to-business (B2B) use by distributors, integrators, developers, hospitality operators, retailers, and other professional buyers. You represent that you are at least 18 years old and have authority to bind the organization on whose behalf you act. Consumer retail checkout may not be available; product availability, pricing, and specifications are provided for inquiry and quotation purposes unless expressly stated otherwise.

2. No Offer; Quotes and Orders

Information on this website (including product descriptions, images, specifications, MOQ, lead times, and marketing materials) is for general information only and does not constitute a binding offer. Any quote, proposal, sample, or order is subject to our written confirmation, applicable project agreements, export compliance, and credit approval. We may modify or discontinue products, specifications, or website content at any time without notice.

3. Intellectual Property

All content on this website — including text, graphics, logos, trademarks, product names, photographs, videos, software, layouts, and downloadable materials — is owned by or licensed to Raysgem International Co., Ltd. and protected by intellectual property laws. Except as expressly permitted below, you may not copy, modify, distribute, sell, reverse engineer, or create derivative works from our content without prior written consent.

“MIRROH”, related logos, and product model names are trademarks or trade names of Raysgem International Co., Ltd. or its affiliates. Third-party trademarks belong to their respective owners.

4. Limited License for Downloads and Resources

If you access gated resources (catalogs, spec sheets, presentations) after submitting a form, we grant you a limited, non-exclusive, non-transferable license to use those materials solely for internal business evaluation related to a potential purchase or integration from us. You may not redistribute, publicly post, sublicense, or use our materials to compete with us or misrepresent affiliation.

5. User Submissions and Communications

When you submit information through forms, email, or other channels, you represent that the information is accurate and that you have the right to provide it. You grant us a worldwide, royalty-free license to use submissions to respond to your inquiry, operate our business, and improve our products and services. Do not submit confidential information that you cannot share without a signed NDA.

6. Acceptable Use

You agree not to:

  • Use the website for unlawful, fraudulent, or abusive purposes;
  • Attempt unauthorized access to our systems, accounts, or data;
  • Introduce malware, scrape or harvest data at scale without permission, or overload our infrastructure;
  • Misrepresent your identity, affiliation, or project;
  • Use our content or trademarks in a manner that dilutes or harms our brand;
  • Circumvent technical measures (including resource download gates or access controls).

We may suspend or block access for violations.

7. Third-Party Links and Tools

The website may link to third-party sites or embed third-party services (analytics, chat, maps, etc.). We do not control and are not responsible for third-party content or practices. Your use of third-party services is at your own risk and subject to their terms.

8. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Product performance depends on installation, environment, integration, and use. Any case studies or testimonials describe past projects and do not guarantee future results.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Raysgem International Co., Ltd. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE SHALL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNT YOU PAID US FOR THE SPECIFIC PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT (OR ZERO IF NO SUCH PAYMENT). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless Raysgem International Co., Ltd. and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the website, violation of these Terms, infringement of third-party rights, or information you submit.

11. Export Control and Sanctions

Our products and technology may be subject to export control and sanctions laws. You agree to comply with all applicable export, import, and trade restrictions and not to use or resell products in prohibited destinations or for prohibited end uses without required licenses.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, labor disputes, supply chain disruptions, government actions, or failures of telecommunications or hosting providers.

13. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page with a new “Last updated” date. Your continued use after changes become effective constitutes acceptance of the revised Terms where permitted by law.

14. Governing Law and Disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles, except where mandatory consumer protection laws of your country require otherwise (this site is not directed at consumers).

Any dispute arising from these Terms or the website shall be submitted to the competent courts in the jurisdiction where Raysgem International Co., Ltd. is registered, unless we agree in writing to alternative dispute resolution.

15. Miscellaneous

  • Entire agreement — These Terms, together with our Privacy Policy and any signed project agreement, constitute the entire agreement regarding website use.
  • Privacy — See our Privacy Policy.
  • Severability — If any provision is unenforceable, the remainder remains in effect.
  • No waiver — Failure to enforce a provision is not a waiver.
  • Assignment — We may assign these Terms; you may not assign without our consent.

16. Contact

Questions about these Terms:

These Terms are provided for website use. Binding commercial terms for products, OEM/ODM, warranty, and liability are set out in your purchase order, quotation, or master supply agreement with Raysgem International Co., Ltd., which prevails in case of conflict.