Privacy Policy

Effective Date: January 31, 2025

Raysgem International Co., Ltd (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

1. Definitions

  • “User”: Any individual who accesses or uses our services.
  • “Personal Information”: Any information that identifies, relates to, or can be reasonably linked to an individual.
  • “Services”: Refers to our website, applications, and any other related offerings.

2. Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected through our website (https://mirroh.ai/) and any associated services, platforms, or communications.

3. Information We Collect

(a) Information You Provide

When you register, communicate with us, or use our services, you may provide personal information such as your name, email address, phone number, and other details.

(b) Information Automatically Collected

  • IP address
  • Browser type
  • Operating system
  • Pages visited and interactions
  • Device identifiers and technical data

(c) Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms when you interact with us
  • Analytics providers that help us improve our services

4. How We Use Your Information

We use the information collected for purposes such as:

  • Operating and maintaining our services;
  • Improving user experience;
  • Conducting analytics to enhance website functionality;
  • Complying with legal obligations;
  • Sending marketing and promotional communications, where permitted by law.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance your browsing experience;
  • Analyze website performance;
  • Deliver targeted advertisements.

You may control or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

6. Data Sharing and Disclosure

We may share your information with:

  • Service providers: Assisting in analytics, hosting, and technical support;
  • Legal authorities: To comply with legal obligations or respond to lawful requests;
  • Business partners: When you opt-in for co-marketing initiatives.

We do not sell your personal information.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable laws and that appropriate safeguards are in place.

8. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Your Rights and Responsibilities

Depending on your location, you may have the right to:

  • Access, correct, or delete your data;
  • Restrict or object to certain processing activities;
  • Withdraw consent at any time;
  • Request data portability.

You are responsible for providing accurate information and keeping it up to date. To exercise your rights, contact us at info@mirroh.ai.

10. Data Security

We implement robust measures to protect your data, including:

  • Encryption for sensitive data;
  • Regular security audits;
  • Access controls to restrict unauthorized access.

However, no system is 100% secure, and we cannot guarantee absolute security.

11. Privacy of Minors

Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will take steps to delete it.

12. Limitation of Liability

To the extent permitted by law, our company is not liable for:

  • Data breaches caused by third-party actions;
  • User negligence in securing account credentials.

13. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy. Significant changes will be notified via email or website announcements. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints, you may contact us at:

  • Email: info@mirroh.ai
  • Address:
    7th Floor, Tower C, Shuanghuanquan New Science and Technology Information Industrial Park,
    8 Baoqing Rd, Longgang, Shenzhen,
    Guangdong Province, China, 518172

15. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of Shenzhen, China. Any disputes shall be resolved through arbitration in Shenzhen, China, in accordance with local laws.